Making every step count

raised

FAQs

Questions About Steptember

1. What are the start and end dates for Steptember?

Steptember starts on Tuesday, 3 September 2019 and ends on Monday, 30 September 2019. But you can get a head-start on fundraising once you're registered!

2. When will I receive my Steptember Kit?

Steptember Kits will start going out in mid August 2019. Participants who sign up by 26 August should receive their kit before Steptember starts. Each kit includes an info flyer and an exclusive Steptember Singapore wristband. Early birds can opt to receive a pedometer too. Steptember kits will be sent to the postal address you enter during registration. Each team member will be sent their own kit, while corporate participants may receive theirs through their company.

3. Can I register with an international address?

We would love to chat with you and see what we can do if you are not based in Singapore. If you live overseas and would like to participate, please contact the Steptember team at Steptember@cpas.org.sg

 

 

Using the website

I’ve misplaced my login details to the Steptember website. How do I login?

Click on 'Forgot Password' on the login page. You'll be prompted to fill out your registered email address. An email will then be sent to you with a link to a page on the website where you can set a new password.

How do I form a team?

To start, get four people together and choose a team leader who will register the team on our website. During the registration process, the Team Leader will be required to enter the names and email addresses of each Team Member. Each Team Member will then receive an invitation from the Steptember website to join the team and complete their personal registration.

Teams of two to three people are possible too!

What is a Team Leader?

A Team Leader is the person who is in charge of registering your team. They will register your team on the website and can manage the admin for the team.

How do I join a team?

Your team leader will be prompted to invite you during the registration process, so hold tight and wait for your invite to land in your inbox. You will then need to click on the link provided and complete your details. If you don't receive the email, please check your spam or junk folder. If that fails, please contact us at steptember@cpas.org.sg or 6585 5587 and we will help you.

How much does it cost?

How much does it cost to join Steptember?

When you register, you'll receive access to the Steptember participant site and a Steptember Kit, which includes an info flyer and an exclusive Steptember Singapore wristband. Early birds may opt to receive a pedometer, while stocks last.

Registration is $25 per person.

My organisation has pre-purchased teams, and one of my team members is a child, do we get a discount?

Unfortunately no, all pre-purchased teams are at the fixed cost of $100 for for a team of four, regardless of age.

Reasons to Step Up to the Challenge

• You’ll have a great motivation to exercise more. You’ll get off the bus one stop early. You’ll take the stairs instead of the lift. You’ll dance in the supermarket (well, maybe).

• Speaking of: you’ll have more energy. You’ll sleep better. You may even lose a few kilograms – which of course is all win-win!

• You’ll set up some friendly competition in the office and challenge colleagues (or as we call them: ‘arch enemies’) you know you can beat!

• Best of all, you’ll feel great knowing that the money you raise is going to a fantastic cause. You’ll be helping kids like six-year-old Darwisy  get the specialised equipment she needs to do basic, everyday things we take for granted, like standing up or moving around.

Fundraising

Firstly, set a fundraising target for your team to raise in September! This is your chance to change the lives of children and adults living with cerebral palsy. You will be surprised how easy it is to raise funds once you get started. 

Who will be my sponsors?

Friends, family members, employers, work colleagues, you name it. Anyone with a big heart! 

The biggest fundraising mistake people make is not asking. Think about how great you'll feel making a difference, so why not give the people around you the same opportunity to help?

How can I fundraise?

How you raise funds is completely up to you, so get creative! Once you've set your team fundraising target, get the team together and brainstorm.

You will automatically get your very own fundraising page where anyone can make a tax-deductible donation. 

Have some fun and inject your personality and style into your fundraising! Your sponsors will not only be supporting Cerebral Palsy Alliance Singapore, they'll be supporting you as well.

Here are some ideas to get the ball rolling:

  • Karaoke
  • Bowling
  • Jamming

Do I have to fundraise as a team or can I do my own activities?

That's up to you. All funds raised by you and your team members will be combined to reach your team target.

How do I set a new fundraising target?

Your Team Leader can change the team fundraising target on the My Team page, accessible when you log in.

Our team has reached our fundraising target, what happens now?

Awesome! You obviously have a talent for fundraising so keep going! Your Team Leader can increase your team's target at any time on the My Team page, accessible when you log in.

What will the funds we raise be used for?

All donations directly benefit our children and adults with cerebral palsy and multiple disabilities.  The funds raised are used to help defray the cost of transport to our centre from their homes, programme fees, therapy rehabilitation equipment, medical expenses, diapers, food rations, public education, caregiver support programmes, and more, that will help uplift the lives of our clients, whose families face financial hardship in meeting the costs of their children's care.

If my sponsor makes a donation to my team through the website, will they receive a tax receipt?

As of 1st January 2011, IRAS does not accept claims for tax deduction from donation receipts. CPAS will update the IRAS website and submit donation claims on your behalf if you have provided your UEN/NRIC number. Tax deductions for your donation will be automatically reflected in your tax assessment. Hard copy receipts will only be available only upon request. All donations are eligible for tax exemption of up to 2.5 times its value. 

What do offline donations mean?

An offline donation refers to any funds not raised via the website. If you receive cash or a cheque from a donor, it is considered an offline donation. 

How do I add my offline donations to my online total?

Use the banking and receipting function on your Raise Funds page to bank your funds. Once funds are received by Cerebral Palsy Alliance Singapore, your fundraising total will be automatically updated. We are happy to help if you have any questions - contact us at steptember@cpas.org.sg.

How does my sponsor receive a receipt for offline donations?

When you key in the offline donation in your account, you'll be prompted to enter the donor's details. Once the funds are received by Cerebral Palsy Alliance Singapore, your donor will be sent a receipt via email. On your Raise Funds page,  you'll find a receipt template to record your donor's details and donation amount. This is useful for recalling the details when entering them into the site. 

What is a tax-deductible donation?

A tax-deductible donation is any donation that was not given in exchange for goods or services.

Examples of payments that are not tax-deductible include:

  • purchases of raffle tickets
  • purchases of items such as chocolates and art pieces

You can find out more from IRAS.

Do I have to wait for Steptember to start before I start fundraising?

No, you can start fundraising as soon as you register. The sooner, the better! 

Is the Steptember web site secure?

Yes. The Steptember website uses SSL technology to encrypt your personal data when it is transferred from your browser to the website. Your personal details are protected on our servers, which are PCI DSS (Payment Card Industry Data Security Standard) compliant. We never store any credit card details on our servers.

To find out more information about our privacy policy please visit: www.cpas.org.sg 

Participating in Steptember

What else can our organisation do to make Steptember even better for our staff?

We encourage organisations to get really involved! There are many things you can do at an organisational level to engage and support your employees. Why not try:  

  • Holding a Steptember launch party at the start of Steptember and a celebration at the end of the campaign
  • Having competitions or reward teams who step and raise the most
  • Starting a lunchtime walking programme
  • Using your newsletters or intranet to give updates on the progress of each team

When do I wear my pedometer?

All the time! Only take your pedometer off when you're going to bed or in any type of water (as your pedometer isn't waterproof). We also advise that you remove your pedometer when taking part in any activity that can be converted into steps on the website, such as cycling or yoga. Read more here.

I do other physical activities apart from walking, for example, cycling. Can this count towards my step total?

Yes! Steptember isn't just about walking. We encourage you to get out and do any activity you enjoy. We've created an activity conversion list to convert over 40 activities into steps. Simply select this activity when you record your steps on your web page. 

I can’t see my activity on the conversion list — does that mean it doesn’t count?

Not necessarily. We've done our best to convert as many activities as we can, but it's impossible to include everything - "Curling" for example or "Finnish Wife Carrying"! If your activity isn't represented try to select an activity that is similar to it. Please feel free to email our friendly Steptember team, and we'll try and have your activity added to next year's list.

Can I buy an extra pedometer if I lose or break both of mine?

If you need an extra pedometer, please contact the Steptember Team and we will try to help you (while stocks last).

Will I ever need to replace the battery in my pedometer?

You shouldn't need to replace the battery during Steptember. They are built to last the duration of the event. At some point in the future, however, the battery will run out. Simply follow the instructions supplied with your pedometer to replace the battery.

Do I have to enter my steps every day?

We recommend that you enter steps every day  - we have created a fun visual for you to view your progress as a steady journey up a virtual mountain!

Can anyone else see my step entries?

Yes, your team members will be able to see your steps. The general public will only be able to view the total amount of steps achieved by the team.

Can I only enter my steps via the Steptember web site?

Yes, but if you had a busy day, you can still enter your steps at a later date - just remember to keep track!

What are the other activities that can be converted into steps?

 

Aerobic Class  Adventure racing American football

Badminton

Baseball 

Basketball 

Boccia

Boxing 

Circuit Training 

Circuit Training Class 

Combat Class 

Cricket 

Cycling 

Dancing 

Driving Range 

Frisbee

Hockey 

Horse Riding 

Goalball

Ice Skating 

Kayaking 

Kite Boarding 

Manual Wheelchair (pushing)

Manual Wheelchair (using)

Martial Arts 

Netball 

Pilates 

Power Wheelchair

Racquet Sports 

Resistance Training 

Rock Climbing 

Roller Blading 

Rowing 

RPM® 

Rugby 

Rugby League 

Skateboarding

Snow Sport 

Soccer (football) 

Softball 

Stand-up Paddling

 Swimming   Wakeboarding   Water Skiing 
 Weights Class  Wind Surfing   Yoga